Policies

Ordering

Security

When you place your order through our shopping cart, you can be assured that the transaction is secure.

Special Orders

If you would like special orders or special requests or if you would like to purchase an item not seen on the site, please contact us for further information.

Payment

Payment Methods

We accept Visa, MasterCard, cashier’s checks, business checks, bank transfer, and money orders.

Sales Tax

No sales tax is charged on orders shipped outside of Texas. Texas residents are required to pay sales tax.

Shipping

Orders are shipped via UPS regular ground unless otherwise requested.

Your order will be processed and shipped to you within 3 business days after we receive your order. If you place your order in the evening or on a weekend, we will begin to process it the following business day.

International Orders: Contact us for further information regarding shipping internationally.

Customer Service

If you have a problem with your order, or any questions regarding your order, please contact us:
Toll Free: 1.866.481.1110

South Texas
Phone: 210.481.1110
FAX: 210.403.9072

North Texas
Phone: 972-542-1297
Fax: 972-542-9684

E-mail: info@dabow-inc.com

Warranties and Guarantees

Equipment

New equipment is covered by the applicable manufacturer’s warranty, and used/refurbished equipment is covered by our one-year no-hassle replacement guarantee. If your equipment does not work properly, contact us by phone or e-mail.

Credit Card Processing and Related Services

If you are not 100% satisfied, just let us know in writing within the first 90 days of service. dabowinc. will pay your company up to $250 for any applicable charges to switch back to your previous merchant service provider.

Privacy

We are committed to your privacy. Any information collected on our Web site will be used exclusively by dabow-inc. We do not sell, share, or rent this information to others.

Credit Card Equipment

We help you find the right credit card equipment for your business, whether you own a brick and mortar store, operate a home-based business, or conduct business on the Internet. Our prices are competitive ... and you may qualify for free equipment. Ask us how.
Credit Card Processing Software

If you sell online or by mail or telephone, you need an electronic software product that includes transaction gateway software.
Other Services

dabowinc is One Company ...... Many Solutions. We can help with all your point-of-sale (POS) needs, including supplies and replacement parts, a variety of check services, and gift card services. Contact us to learn more.